Return of Goods 

www.janmarini.eu buyers (natural persons) have the right to withdraw from the contract of sale and purchase of the goods without stating a reason by notifying the seller thereof in writing within 30 calendar days from the date of collection or delivery of the goods to the buyer. The costs of returning the goods to the seller must be borne by the buyer. 

Conditions for returning goods: 

• You may return the goods within 30 calendar days from the date of collection or delivery to the buyer; 

• The returned goods must be in its original packaging, unused, undamaged and in good condition, i.e. the goods and packaging thereof must be clean, with the original labels, protective bags and films intact; 

• The goods must be returned with all accessories (cables, instructions, etc.), accompanying gifts and any additional value added as a result of the purchase, if these are of a returnable nature; 

• When returning the goods, you must provide proof of purchase, i.e. the original purchase receipt or invoice; 

• The goods must be returned to the www.janmarini.eu Customer Service Centre at Galines st. 1, building C, Galine, LT-14247 Vilnius, Lithuania. The costs of returning the goods must be borne by the buyer; 

• The money for the returned goods shall be refunded to the buyer’s bank account within 14 calendar days of the return of the goods; 

• Additional transport costs shall not be refunded if you choose a delivery method other than the cheapest available. 

The buyer’s right to withdraw from a contract of sale and purchase of the goods or services shall not apply to the following contracts: 

• Contracts for delivery, installation, connection, rental and other services; 

• Contracts where goods were produced or ordered to meet the buyer’s individual needs; 

• Contracts for perishable goods or goods with a short shelf life; contracts for printer cartridges if the cartridges’ factory packaging is damaged; 

• Contracts for packaged goods that are unsuitable for return for health or hygiene reasons (shavers, epilators and other hygiene products) and contracts for wearables (headphones, microphones, etc.); 

• Contracts for packaged video or audio recordings or packaged software that have been unpacked after delivery; 

• Contracts for gift cards. 

In order to return the goods, all of the above-mentioned conditions must be met. The buyer must inform the seller of his/her wish to return the goods by e-mail shop@janmarini.eu and fill in a returns form provided by the seller.