Shopping Regulations

1. Terms
   1. These Regulations for Electronic Commerce (hereinafter referred to as the Regulations) are a mandatory and integral part of the contract of sale and purchase concluded between the JSC Idema LT online shop https://www.janmarini.eu (hereinafter referred to as the Seller) and the buyer (hereinafter referred to as the Buyer), which introduce the Buyer to the terms and conditions of purchase and sale of goods in the Online Shop and setting out the rights and obligations of the Seller and the Buyer in connection with the purchase and sale of goods in the Online Shop.
   2. Privacy Policy shall regulate the basic principles and procedures for the collection, processing and storage of personal data of the JSC Idema LT online shop and the Buyer.
   3. Buyer shall mean a person who has made a purchase in the online shop https://www.janmarini.eu (hereinafter referred to as the Online Shop) and who complies with the provisions of Clause 2.3 of these Regulations.
   4. Seller shall mean a legal entity JSC Idema LT, registered with the SE Centre of Registers of the Republic of Lithuania. Legal entity code 304080242, address Sviliskiu st. 4-37, LT-06152 Vilnius, VAT identification number LT100009738216. 
   5. Parties shall mean the Buyer and the Seller collectively.
   6. Online Shop shall mean https://www.janmarini.eu, an online shop operated by the Seller.
   7. Purchase and Sale Agreement shall mean a distance agreement for the purchase and sale of goods concluded between the Buyer and the Seller, which shall be deemed to have been concluded from the moment when the Buyer clicks on the purchase button in the online shop https://www.janmarini.eu, after forming a shopping basket of goods, specifying the address for delivery, selecting the payment method, and after getting acquainted with the following Regulations and Privacy Policy and after clicking on the buy button (after reading it, ticking the box marked “I agree with the Shopping Regulations and Privacy Policy”).
2. General Provisions
   1. The Sale and Purchase Agreement shall oblige the Seller to sell the product to the Buyer at the price advertised in the Online Shop and to deliver it, and the Buyer to pay for the product and its delivery in accordance with the terms and conditions set out in the Regulations.
   2. Only persons who have agreed to these Regulations and the Privacy Policy may purchase goods in the Online Shop. The Buyer hereby confirms that he/she has read and agrees to the Regulations by ticking the box “I agree to the Shopping Regulations and Privacy Policy”. The Regulations so approved shall become the legal document defining the relationship between the Parties. The Seller shall have the right to change the Regulations and the Buyer must read the Regulations again before making a new purchase. Amendments to the Regulations shall enter into force from the moment they are posted on the Online Shop.
   3. The following persons shall be entitled to shop in the Online Shop:
      1. Natural persons with full legal capacity, i.e. persons who have reached the age of majority and whose legal capacity has not been restricted by court order.
      2. Minors aged 14 to 18 with parental consent.
      3. Legal entities.
      4. Authorised representatives of all the above.
   4. By accepting the Regulations, the Buyer hereby confirms that he/she has the right to shop in the Online Shop.
   5. Before purchasing goods in the Online Shop, the Buyer shall be obliged to get acquainted with the Privacy Policy established and published by the Seller. The Buyer hereby expresses his/her consent / non-consent to the processing of personal data in the ways provided for in the Privacy Policy by ticking / unticking the statement “I agree to the Shopping Regulations and Privacy Policy”. The Buyer may not shop in the Online Shop without accepting the Privacy Policy.
3. Ordering Goods, Concluding a Purchase and Sale Agreement
   1. Both registered and non-registered persons may order goods in the Online Shop.
   2. The Buyer shall have the right to choose and order any product from the catalogues of the Online Shop. Information about the product, its available balance and estimated delivery time can be found on the product card in the Online Shop.
   3. When ordering an item in the Online Shop, the Buyer must provide complete and correct data in the order window. In the event that the Buyer’s personal data is changed and the Seller is not informed thereof, the Buyer shall assume all risk of loss arising therefrom.
   4. The Purchase and Sale Agreement shall be deemed to have been concluded when the Buyer has completed the following sequence of steps:
      1. The selected items are added to the basket.
      2. The delivery method is selected.
      3. The method of payment for the goods is selected.
      4. The order is confirmed by the Buyer. If the prepayment method is selected, the order must be paid for and the Seller must receive the payment.
      5. The Seller’s confirmation of the Buyer’s order shall be sent to the e-mail address specified by the Buyer.
   5. The Seller, upon receipt of the Buyer’s order, shall have the right to refuse to confirm the order in cases where there is a violation of any provision of the Regulations, and in other cases, the reasons for which shall be specified to the Buyer individually.
   6. All Sale and Purchase Agreements concluded between the Buyer and the Seller shall be stored in the Seller’s database and may be made available to the Buyer in electronic form upon request.
4. Rights and Obligations of the Buyer
   1. The Buyer shall have the right to shop in the Online Shop in accordance with the Regulations.
   2. The Buyer, using the Online Shop, undertakes to comply with these Regulations and not to violate the legislation of the Republic of Lithuania.
   3. Buyers shall have the right to replace the purchased goods or to withdraw from the Purchase and Sale Agreement in accordance with the procedure provided for in Parts 8–9 of these Regulations and the Civil Code of the Republic of Lithuania.
   4. The Buyer shall have the right to benefit from the warranty applicable to the purchased goods, to replace or return defective goods, and other rights set out in these Regulations and the related legislation of the Republic of Lithuania.
   5. The Buyer undertakes to pay for the goods and services purchased in the Online Shop and to accept them in accordance with the procedure set out in the Regulations, i.e. to be present at the specified place at the specified time and to accept the ordered goods.
   6. The Buyer undertakes to provide correct data when purchasing or registering in the Online Shop. In the event of changes in the data, the Buyer undertakes to update this information without delay.
   7. The Buyer undertakes not to pass on his/her login data to third parties. In the event of loss of login data, the Buyer undertakes to inform the Seller at the latest within one calendar day.
   8. It shall prohibited for the same Buyer to register and use several different names in the Online Shop.
   9. The Buyer shall be liable for all his/her actions when using the Online Shop. The Buyer shall be solely liable for the consequences of any incorrect data provided by the Buyer.
5. Rights and Obligations of the Seller
   1. The Seller undertakes to provide the Buyer with all the conditions for the use of the Online Shop in accordance with these Regulations.
   2. The Seller hereby reserves the right, without prior notice, to cancel the Buyer’s order and/or his/her account and to restrict the use of the Online Shop in cases where the Buyer violates these Regulations or the legislation of the Republic of Lithuania, and where the Buyer’s activities are directed against the safe and stable operation of the Online Shop.
   3. The Seller shall have the right to cancel the Buyer’s order without prior notice if the Buyer fails to pay for the goods within three business days after selecting the methods of payment provided for in Clause 6.2 of the Regulations.
   4. The Seller shall have the right to make changes to the information provided in the Online Shop, including these Regulations. The Seller shall inform about such changes in the Online Shop.
   5. The Seller undertakes to deliver the goods ordered by the Buyer to the address provided by the Buyer in accordance with the Regulations and to accept the Buyer’s returns in accordance with the Regulations.
   6. The Seller undertakes to offer the Buyer an analogous or, as far as possible, similar goods in terms of their characteristics in cases where, due to important circumstances, the Seller is not able to deliver to the Buyer the goods ordered. If the Buyer refuses to accept similar goods offered, the Seller undertakes to reimburse the Buyer the money paid for the goods (if the Buyer has made a prepayment) within five business days.
   7. The Seller shall not be liable for the actions of third parties when they use the Buyer’s online banking system to enter into purchase and sale agreements using the Online Shop services.
   8. The Seller shall not be liable for the actions of third parties after the use of the Buyer’s login credentials up to the moment when the Buyer informs the Seller of the loss of his/her data. In such a case, the Seller shall be entitled to consider that the actions in the Online Shop have been performed by the Buyer.
6. Prices of Goods, Payment Procedure and Terms
   1. The prices of goods in the Online Shop shall be quoted in euros including the value added tax (VAT) applicable at the time. The Buyer may pay for the goods ordered in one of the following ways by using the SEB Bank Link service.
   2. The delivery period shall commence from the confirmation of the order. The order shall be confirmed by informing the Buyer by e-mail: (a) after the completion of the ordering procedure, where payment on collection is chosen (b) upon receipt by the Seller of prepayment or confirmation by the leasing company of the financing of the purchase of the goods.
   3. The price of the goods may not be changed after the confirmation of the order, unless the adjustment is due to a technical or obvious error in the information systems or other objective reasons beyond the control of the Seller. If the Buyer does not agree to purchase the product at the new price, the Buyer shall have the right to cancel his/her order by informing the Seller within two days and to recover the money paid for the product.
   4. The purchase documents shall be submitted to the Buyer at the e-mail address indicated on the registration or purchase form. These documents shall also be placed in the Buyer’s personal account if the Buyer is registered on the Online Shop.
7. Delivery of Goods
   1. Delivery shall only be possible on the territory of the EU.
   2. The service of delivery of the goods to the Buyer shall be chargeable. The cost of the service shall not be included in the price of the goods. For delivery rates and conditions. Goods up to 30 kg shall be delivered to the Buyer’s door. Goods weighing more than 30 kg shall be delivered to the front door.
   3. The Buyer shall have the right to purchase the delivery service separately.
   4. The Buyer may choose one of the methods of delivery offered and set out below in the Regulations:
      1. Home delivery. Delivery shall be carried out by the Seller or its authorised partner. By choosing this method of delivery, the Buyer undertakes to provide the exact delivery address when ordering the goods and to be present at the agreed time at the specified location to receive the goods. The Buyer must present proof of identity when accepting the goods. The Buyer shall not be entitled to complain to the Seller about the delivery of the goods to another person or other inaccuracies relating to the delivery of the goods if the Buyer is not able to take delivery of the goods personally and the goods have been delivered to the Buyer’s specified address.
      2. Delivery to the selected parcel terminal. Only goods weighing less than 30 kilograms can be selected for delivery to parcel terminals. Parcels shall be stored in parcel terminals for 7 days, during which time the Buyer shall be obliged to collect the parcel upon receipt of an information notice about the delivery of the parcel.
      3. Pick up of goods at the pick-up point. Only the Buyer or the person designated by the Buyer at the time of placing the order may collect the goods in this way. The Buyer or the person designated by the Buyer who has chosen this method must present a valid identity document when collecting the goods. The Buyer undertakes to collect the goods ordered in this way within three business days after the Seller informs the Buyer by e-mail that the goods are prepared for collection. Upon failure to arrive at the specified time to collect the goods from the shop, they shall be stored for a maximum of 3 (three) business days, and the time of re-collection of the goods must be arranged in advance with the Seller’s administration. If the Buyer is more than 14 (fourteen) days late in collecting the goods, the Seller shall send the Buyer a notice of intent to terminate the Purchase and Sale Agreement within the next 7 (seven) days. If the Buyer fails to respond to the notice, the Seller shall terminate the Purchase and Sale Agreement, deduct the storage costs from the money paid by the Buyer for the goods, and return the remaining amount of the money to the Buyer’s designated bank account.
   5. The Seller shall inform the Buyer of the estimated delivery date of the goods in the description of the goods. These terms are indicative. These terms shall not apply in cases where the goods are out of stock and the Buyer is informed of a shortage of the goods ordered. The Buyer hereby agrees that in the event of unforeseen circumstances beyond the Seller’s control, the delivery times indicated may vary. In such cases, the Seller undertakes to contact the Buyer immediately to inform the Buyer of the situation and to agree on a new delivery date and other conditions related to the delivery of the goods.
   6. The Seller shall be exempt from liability for violation of the terms for delivery of the Goods if the Goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to factors beyond the control of the Seller.
   7. At the time of delivery, the Buyer must inspect the condition of the consignment together with the Seller or its authorised partner. By signing the transfer document of the goods, the Buyer hereby confirms that he/she has no complaints about the condition and completeness of the consignment and that there are no defects of a nature not attributable to manufacturing defects. If the Buyer discovers that the packaging of the consignment is damaged (crumpled, wet or externally damaged) and/or the contents of the consignment are inadequate, the Buyer must note his/her observations in the document of delivery of the consignment and draw up a free-form consignment damage report in the presence of the Seller or the Seller’s authorised partner. The Seller shall be exempted from liability for defects in the goods which are not due to manufacturing defects or non-conformity of assembly, provided that such defects can be observed at the time of the inspection of the goods at the time of transfer.
   8. The goods shall be delivered to the Buyer’s home and transferred to the Buyer after the Buyer has signed for them on a marking machine provided by the authorised transport partner. After the Buyer’s signature on the marking machine, the delivery shall be deemed to have been properly delivered and the risk of damage or breakage shall pass to the Buyer.
   9. If the Buyer fails to deliver the goods to the Seller or fails to collect the goods in accordance with the conditions set out in Clause 7.4 of the Regulations, the goods shall be returned to the Seller, the order shall be cancelled, and the Buyer shall be refunded the money paid by the Buyer for the goods, but the delivery charge shall not be refunded.
8. Quality Guarantee
   1. The characteristics of the goods sold in the Online Shop shall be set out in the description of each product. The goods shall be of satisfactory quality and in conformity with the Purchase and Sale Agreement if:
      1. The goods correspond to the description given by the Seller and have the same characteristics as the goods provided by the Seller as a sample or model in the Online Shop.
      2. The goods shall be suitable for the type of use for which this type of item is normally used.
      3. The goods shall conform to the quality characteristics which are generally characteristic of items of the same nature and which the Buyer may reasonably expect from the nature of the item and from statements made publicly by the manufacturer of the item, its representative or the Seller, including advertising and labelling of the item, as to the particular characteristics of the item.
   2. The Seller shall not be liable if the shape, size, colour or other characteristics of the goods sold in the Online Shop do not correspond to the actual shape, size, colour or other characteristics of the goods, due to the characteristics of the display or other device used by the Buyer to render the image.
   3. The goods purchased by the Buyer shall be subject to the quality guarantee and terms provided for in the applicable legislation.
   4. The Seller may provide an additional guarantee, the terms and duration of which are specified in the description of the goods or in the document defining the guarantee. The additional guarantee shall not affect the Buyer’s rights in the event of a defective goods.
   5. The warranty period shall commence from the date of delivery of the goods to the Buyer.
   6. In the event of a product failure, the Buyer may apply for warranty repairs at the address(es) of the after-sales service(s) indicated on this page. This information shall also be available by e-mail at shop@janmarini.eu or by telephone at +37060997963.
   7. When submitting the goods for repair, the Buyer must provide proof of purchase (receipt, invoice or leasing contract).
   8. Goods and parts repaired or replaced by an authorised service centre shall be under warranty from the date of original purchase.
   9. After the warranty service, the goods shall be stored in the service centre for three months after the first notification of the warranty service to the Buyer. The Buyer shall be informed by the method chosen by the service centre. Three months after the first notification to the Buyer, the Seller shall have the right to stop keeping the repaired goods. All related losses shall be borne by the Buyer.
   10. In cases where legislation provides for a shelf life for individual goods, the Seller undertakes to sell such goods to the Buyer in such a way that the Buyer has a realistic opportunity to make use of such goods before the expiry of their shelf life.
9. Right of Withdrawal, Return and Exchange of Goods
   1. Any defects in the goods sold shall be rectified, and faulty goods shall be replaced and returned in accordance with the procedures set out in the Retail Trade Rules of the Republic of Lithuania.
   2. The Buyer wishing to return the goods must inform the Seller by e-mail shop@janmarini.eu and fill in the return document in the prescribed form sent by the Seller. The Buyer must deliver to the Seller the completed return document together with the goods, the complete set of equipment and/or parts supplied with the goods and the proof of purchase.
   3. Natural persons who have made a purchase in the Online Shop shall have the right to withdraw from a distance agreement or an agreement concluded away from the shop premises within 14 (fourteen) days of receipt of the goods, without stating a reason, with the exception of the exceptions provided for in Article 6.228¹⁰(2) of the Civil Code. The returned goods must be in its original packaging, unused, undamaged and in good condition, i.e. the goods and packaging thereof must be clean, with the original labels, protective bags and films intact. In any case, the goods may only be returned with the changes that were necessary to inspect the goods.
   4. The withdrawal period for an agreement concluded in the Online Shop shall expire 14 (fourteen) days after the date on which the Buyer or a person indicated by the Buyer, other than the carrier, receives the ordered goods or: (a) if the Buyer has ordered more than one product in a single order and the goods are delivered separately, from the date on which the Buyer or a person indicated by the Buyer, other than the carrier, receives the last product; or (b) if the goods are delivered in different batches or parts, from the date on which the Buyer or a person indicated by the Buyer, other than the carrier, receives the last batch or part.
   5. In case of disagreement about the condition of the returned goods, the Seller shall have the right to ask the State Consumer Rights Protection Authority to carry out an expert examination of the goods. The costs of the expert’s report shall be borne by the party at fault.
   6. The Buyer shall send or transfer the goods, any gifts included with the goods and any additional values granted as a result of the purchase, if they are of a returnable nature, to the Seller or any other person authorised by the Seller, as soon as possible and at the latest within 14 (fourteen) days from the date on which the notice of withdrawal is given to the Seller. The direct costs of returning the goods to the Seller shall be borne by the Buyer.
   7. The Seller shall reimburse the Buyer the amounts paid for the Goods no later than 14 (fourteen) days from the date on which the Seller receives the Buyer’s notice of cancellation of the Purchase and Sale Agreement. The Seller shall have the right not to refund the Buyer any sums paid by the Buyer until the goods have been returned and inspected by the Seller.
   8. The Seller shall not be obliged to reimburse the Buyer for any additional costs incurred as a result of the Buyer’s express choice of a method of delivery other than the cheapest conventional method of delivery offered by the Seller.
   9. If the Buyer returns only part of the goods contained in the bill of sale, the portion of the delivery charge refunded to the Buyer shall be calculated in proportion to the value of the returned goods in the total value of the bill of sale.
   10. In all cases where the Buyer returns the Goods outside the Seller’s premises, the money shall be returned to the Buyer by bank money order. When returning goods at the Seller’s premises, refunds may be made by money order or in cash.
   11. If the Buyer exercises its right to withdraw from the Purchase and Sale Agreement, the obligations of the parties to perform the Purchase and Sale Agreement shall end.
   12. If the Buyer exercises the right to withdraw from the Purchase and Sale Agreement, the ancillary contracts shall be automatically terminated. Ancillary contracts shall mean contracts under which the Buyer acquires goods or services in connection with the Purchase and Sale Agreement and those goods or services are supplied by the Seller or by another person in agreement with the Seller. The Buyer must immediately notify the other party in writing of the termination of the ancillary contracts and provide details of the cancellation of the Purchase and Sale Agreement. A separate notification by the Buyer shall not be required in cases where the additional contract has been concluded with the same Seller who has been notified of the withdrawal pursuant to Article 6.228¹⁰ of the Civil Code.
10. Liability
    1. The Buyer shall be liable for the actions carried out using the Online Shop.
    2. The Buyer shall be liable for the accuracy of the data provided on the registration form or at the time of purchase. The Seller shall not be liable for the consequences of the Buyer providing incorrect data.
    3. It shall be the responsibility of the Buyer not to pass on his/her login details to third parties. If the Online Shop is used by a third party who has logged into the Online Shop using the Buyer’s login credentials, the Seller shall be deemed to be the Buyer unless the Buyer has notified the Seller of the loss of the Buyer’s login details.
    4. The Seller shall be exempt from any liability in cases where the Buyer, without taking into account the Seller’s recommendations and his/her obligations, has failed to acquaint himself/herself with these Regulations and with the Seller’s Privacy Policy, even though the Buyer has been given the opportunity to do so.
    5. Where the Online Shop contains links to third-party websites, the Seller shall not be liable for the accuracy of the information provided on such websites. The Seller shall not and cannot be held liable for the content on third party websites.
11. Final Provisions
    1. The Seller hereby reserves the right to suspend, supplement and amend these Regulations and other documents related to the Regulations at its sole discretion by informing the Buyer thereof on the Online Shop. Supplements or amendments to the Regulations shall enter into force from the date of their publication, i.e. from the date on which they are posted on the Online Shop.
    2. If the Buyer does not agree with the new wording of the Regulations, supplements, amendments, the Buyer shall have the right to refuse them, provided that the Buyer loses the right to use the services of the Online Shop.
    3. If the Buyer continues to use the services provided by the Online Shop after the amendment of the Regulations, the Buyer shall be deemed to have accepted the new version of the Regulations, amendments or supplements.
    4. Any disagreement regarding the application of these Regulations shall be settled by negotiation. In the event of failure to reach an agreement within 30 (thirty) days, disagreements shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
    5. These Regulations shall be governed by the law of the Republic of Lithuania.